01Write to us

Email

Device, OS, app version (Settings), and what happened. A screenshot helps.

support@pikcal.app

02Try this first

  1. Force-close PikCal and open it again.
  2. Scanning needs a network. Try a stable connection.
  3. Update from the App Store or Play Store.
  4. Camera: iPhone Settings → PikCal → Camera. Android Settings → Apps → PikCal → Permissions → Camera.

03Quick paths

Scanning

Dark plate, failed analysis, corrections.

Subscription

Trial, cancel, restore, refunds.

Privacy

Export, delete, what the models see.

Getting started

Photo, barcode, typed meal, the plan.

04Documents

Privacy policy

What leaves the phone, and what never does.
Terms of use

Estimates, Pro, Apple and Google billing.