Get support for PikCal, the AI-powered calorie tracking app
Have a question, feedback, or need help? We typically respond within 24 hours.
Try these steps before contacting support:
Force close PikCal and reopen it. This fixes most temporary issues.
Scanning requires an internet connection for AI analysis.
Open the App Store and check for updates to PikCal.
Go to Settings > PikCal and ensure Camera access is enabled.
Please include: your device model (e.g., iPhone 15), iOS version, app version (found in Settings), and a description of your issue. Screenshots are helpful too!