Terms of Use

These Terms of Use (the “Terms”) govern your use of the PikCal applications on iOS and Android (the “Service”). By using the Service you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

1. The Service

PikCal is a nutrition tracker. You may photograph a plate, scan a barcode, photograph a nutrition table, or type a short description. The Service returns estimated calories and macronutrients (protein, carbohydrates, fat, and often fibre) against a plan calculated from information you provide.

On iOS, auto-renewable subscriptions are additionally governed by Apple’s standard Licensed Application End User License Agreement (App Store Review Guideline 3.1.2). On Android, Google Play’s billing terms apply.

2. Accounts

You sign in with Apple or Google. One person may maintain one account. Creating additional accounts to circumvent limits is not permitted. You are responsible for activity on your account and must not share login credentials.

Goals are calculated from the body figures you enter at set-up. Inaccurate figures produce an inaccurate plan.

3. Free tier and Pro

The free tier of the Service includes, on iOS, a daily allowance of AI scans (currently three per day) and, on Android, barcode lookup, typed meals, and fourteen days of history. Photo scan on Android is a Pro feature. Both platforms include goals, the Today view, and the ability to correct meals.

Pro includes unlimited photo scans, full history, saved foods, and the analysis features that ship with the current version. The in-application paywall is the live description of Pro.

4. Subscriptions, trials and refunds

Pro is billed through the App Store or Google Play, not by us directly. Subscriptions renew unless you cancel at least twenty-four hours before the end of the current period. Manage subscriptions in Apple ID → Subscriptions, or Play Store → Payments & subscriptions.

If a free trial is offered, the first payment is taken when the trial ends unless you cancel first. The paywall states the relevant date.

Refunds are handled by Apple or Google under their respective policies. We cannot reverse a store charge. For Apple, see reportaproblem.apple.com. For Google, see the Play subscriptions page.

5. Health disclaimer

The Service is a tracking tool. It is not a medical device and does not diagnose, treat, cure or prevent any condition. Nutritional values returned by the Service are estimates. They may omit foods, misread portions, and differ from laboratory or weighed values, including by approximately 10–20% even on a clear plate.

Consult a clinician before a significant change of diet. Do not rely on the Service alone to manage a health condition. Optional connections to Apple Health and Health Connect are a convenience, not care.

6. Acceptable use

You must not:

1. create extra accounts or share an account;
2. reverse-engineer, scrape, or access the Service with automated tools except as we expressly permit;
3. upload illegal or harmful content, including sexual content involving minors;
4. submit non-food images in order to consume scan quota; or
5. circumvent scan or Pro limits.

We may suspend or terminate an account that breaches these Terms or that puts the Service at risk for others.

7. Intellectual property

The application, design, trademarks and original content are owned by us. You may not copy, modify or redistribute them. Your photographs and logs remain yours. You grant us a limited licence to store them, to process them with AI when you allow it, and to display them back to you, solely to provide the Service.

8. Availability, liability and governing law

We aim to keep the Service available. We do not warrant uninterrupted or error-free operation. Models, stores and networks fail.

To the maximum extent permitted by law, we are not liable for indirect, incidental or consequential damages, or for health outcomes arising from use of the estimates. Our total liability is limited to the amount you paid for Pro in the twelve months preceding the claim. Nothing in these Terms limits liability that applicable law does not permit us to limit, including for death or personal injury caused by negligence where that rule applies.

These Terms are governed by the laws of Canada, without regard to conflict-of-law rules. The courts of Canada have jurisdiction, except where consumer law in your country of residence gives you a mandatory local forum.

9. Changes

We may update these Terms as the Service evolves. Continued use after a change constitutes acceptance of the revised Terms. Material changes will be flagged in the application.

10. Contact

PikCal. Email: support@pikcal.app.