Support
We're here to help with your Hudur experience.
Get in Touch
Email is the best way to reach us. We typically respond within 24 hours.
Email SupportOr check our FAQ for quick answers.
Quick Troubleshooting
Try these steps before contacting support:
- Restart the app. Force-close Hudur and reopen it. This fixes most temporary issues.
- Check your connection. Muraqaba sessions and du'a loading require an internet connection. Make sure you're connected to Wi-Fi or cellular data.
- Update the app. Go to the App Store and check for updates. We regularly fix bugs and improve performance.
- Sign out and back in. Go to Settings > Sign Out, then sign back in with your account. This refreshes your session.
Quick Help
Subscription Issues
Manage your Hudur+ subscription in your device's Settings > Apple ID > Subscriptions. For billing issues, contact Apple Support directly.
Du'a Library
Du'as are loaded from our curated database. If content appears missing, check your connection and try pulling to refresh.
Privacy & Data
Your du'a list is stored locally and never synced. To request data export or deletion, email us directly.
Delete Account
To delete your account and all associated data, go to Settings > Delete Account in the app, or email us.
Important
Hudur is a spiritual practice companion. For medical, psychological, or religious emergencies, please contact qualified professionals or your local emergency services.